Privacy Policy
1. Introduction
This policy outlines how we handle the information you provide us when using our website.
This Privacy Policy explains our practices regarding the collection, use, and disclosure of certain information, including your personal information. By accessing or using our services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Policy.
2. Information We Collect
Personal Information
- check_circleFull Legal Name
- check_circleNational ID / Social Security Number
- check_circleDate of Birth
- check_circleResidential Address
- check_circleEmail Address
- check_circlePhone Number
- check_circlePassport or Driver's License Data
- check_circleProfessional Occupation
Financial Information
- check_circleBank or Mobile Money details
- check_circleLoan data and repayment history
- check_circleInvestment portfolios
- check_circleCredit scores and bureau reports
- check_circleSource of funds / Wealth documentation
- check_circleTransaction history and logs
- check_circleInsurance policy numbers
- check_circleTax residency status
Technical Information
- check_circleIP address and MAC address
- check_circleDevice ID and Browser type
- check_circleOperating system version
- check_circleGeolocation data
- check_circleCookies and usage logs
- check_circleBiometric data (for auth only)
3. How We Use Your Information
We use the information we collect for the following purposes:
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settingsProvision of Services: To verify your identity, process applications for financial products, and manage your accounts.
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securityRisk Management: To detect and prevent fraud, money laundering, and other financial crimes.
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gavelLegal Compliance: To comply with regulatory requirements from central banks and financial authorities.
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campaignPersonalization: To tailor our services and provide you with relevant financial advice and offers.
4. Legal Basis for Processing
Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it:
Contractual Necessity
Processing is necessary to perform a contract we have with you or to take steps at your request before entering into a contract.
Legal Obligation
Processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax reporting, AML laws).
Legitimate Interests
Processing is necessary for our legitimate interests, such as improving our services and ensuring network security.
Consent
Where we have obtained your clear consent to process your personal data for a specific purpose.
5. Information Sharing
We do not sell your personal data. We share your information only with:
Affiliated Entities
Members of the FSG Global group to provide integrated services.
Service Providers
Third-party vendors who assist with cloud storage, payment processing, and security audits.
Regulatory Authorities
Government bodies, central banks, and law enforcement agencies when required by law.
6. Data Retention
We will retain your personal information for as long as your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the data we hold about you.
Right to Rectification
Update or correct inaccurate personal data.
Right to Erasure
Request deletion of data (subject to legal retention periods).
Right to Portability
Receive your data in a machine-readable format.
8. Cookies Policy
Our website uses cookies and similar tracking technologies to enhance your experience. This includes essential cookies for security and authentication, functional cookies to remember your settings, and analytical cookies to help us improve site performance. You can manage your cookie preferences through your browser settings or our built-in preference center.
9. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.